PRIVACY POLICY

Last Updated: May 2026

Privacy Overview

Scent’d Flowers respects your privacy and is committed to protecting your personal information in accordance with Irish and EU data protection laws, including the General Data Protection Regulation (GDPR).

This Privacy Policy explains how we collect, use and protect your information when you use our website or place an order with us.

By using www.scentdflowers.ie, you agree to the practices outlined in this Privacy Policy.

1. BUSINESS INFORMATION

Scent’d Flowers
8 Kings Bay Park
Arthurstown
Co. Wexford
Ireland
Y34 VW63

Email:
scentdflowers@gmail.com

Website:
www.scentdflowers.ie

Phone:
+353 0899814091

2. INFORMATION WE MAY COLLECT

When you place an order or interact with our website, we may collect:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment information

  • Order history

  • Website usage information

  • IP address and browser data

  • Communication or enquiry details

Payment information is processed securely by third-party payment providers. Scent’d Flowers does not store full payment card details.

3. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfil orders

  • Provide customer service and support

  • Send order confirmations and shipping updates

  • Respond to enquiries

  • Improve website functionality and customer experience

  • Prevent fraud or misuse of our website

  • Comply with legal and tax obligations

We will only use your information where legally permitted.

4. PAYMENT PROCESSING

Payments made through our website may be securely processed by third-party providers including:

  • Revolut Pay

  • PayPal

  • Credit/Debit Card payment processors

These providers process payment information securely under their own privacy policies and security standards.

5. SHIPPING & DELIVERY SERVICES

To deliver orders, customer information may be shared with shipping providers including:

  • An Post

  • Courier and postal services where applicable

Only the information necessary to complete delivery will be shared.

6. COOKIES

Our website may use cookies and similar technologies to:

  • Improve website performance

  • Remember customer preferences

  • Support shopping cart functionality

  • Analyse website traffic

  • Improve user experience

By using our website, you consent to our use of cookies.

You may disable cookies through your browser settings, however some website functionality may be affected.

7. DATA SECURITY

We take reasonable steps to protect customer information using secure systems and website safeguards.

However, no method of electronic storage or internet transmission is completely secure and we cannot guarantee absolute security.

Customers are responsible for keeping their account and login details secure where applicable.

8. DATA RETENTION

We retain personal information only for as long as necessary to:

  • Complete orders

  • Provide customer support

  • Meet accounting and legal obligations

  • Resolve disputes

  • Enforce agreements

9. CUSTOMER RIGHTS

Under GDPR and Irish data protection law, customers may have the right to:

  • Request access to personal data

  • Request correction of inaccurate data

  • Request deletion of personal data where applicable

  • Object to certain data processing

  • Request restriction of processing

  • Withdraw consent where consent is relied upon

  • Lodge a complaint with the Data Protection Commission (Ireland)

Requests can be made by contacting us using the details below.

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites including Etsy, payment providers or social media platforms.

Scent’d Flowers is not responsible for the privacy practices or content of external websites.

Customers should review the privacy policies of any third-party websites they visit.

11. MARKETING COMMUNICATIONS

If customers subscribe to our newsletter or marketing updates, we may occasionally send:

  • Product launches

  • Promotions

  • News updates

  • Offers and announcements

Customers may unsubscribe from marketing emails at any time using the unsubscribe link provided.

12. CHILDREN’S PRIVACY

Our website and products are not intended for children under 18 years of age.

We do not knowingly collect personal information from children.

13. POLICY UPDATES

Scent’d Flowers reserves the right to update or amend this Privacy Policy at any time.

Changes will be published on this page with the updated revision date.

14. CONTACT

For privacy-related enquiries or requests, please contact:

Scent’d Flowers
8 Kings Bay Park
Arthurstown
Co. Wexford
Ireland
Y34 VW63

Email:
scentdflowers@gmail.com

Phone:
+353 0899814091

Website:
www.scentdflowers.ie